What Do I Do If I Didn't Receive My Order?

Chances are that the package is still on the way. As we are a global ecommerce company, many items may take up to 4-6 weeks to arrive depending on various factors. Please check your tracking number that was emailed to you upon shipping confirmation or you may find it in the “My Orders” section (see the “My Permission” tab in the top right of the homepage for Shop & Earn).